Jan graduated from the University of Ulster with an MA in Marketing, a Post Graduate Diploma in Marketing and as a member of the Chartered Institute of Marketing. Early roles included the Northern Ireland Childminding Association and Disability Action. After taking a break to spend time with her young family Jan returned to work for UNICEF where she worked for six years. During this time, Jan travelled to Zambia to visit UNICEF projects supporting child health and street children. In 2000, catastrophic floods devastated Mpzambique and Jan persuaded the Belfast Telegraph Editor to work in partnership with UNICEF to run an appeal. The people of Northern Ireland donated over £250,000 to the joint appeal. 

Jan joined myaware in 2009 and enjoys meeting people from all over the country.